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You can contact us online using our online form.

Phone Number

Reception: 01652 660041


West Town Surgery
80 High Street
North Lincolnshire
DN18 5PU

Reception opening times

DayOpening hours
Monday8am to 12.30pm
1.30pm to 7.15pm
Tuesday8am to 12.30pm
1.30pm to 7.15pm
Wednesday8am to 12.30pm
1.30pm to 6.30pm
Thursday8am to 12.30pm
1.30pm to 6.30pm
Friday8am to 12.30pm
1.30pm to 6.30pm

When we are closed

If you need to see a Doctor out of hours, please telephone the Surgery number (01652) 660041 and you will be given information on how to contact a Doctor.

All out of hours calls are taken by the Scunthorpe GP Emergency Centre/NHS 111, who will give you advice over the telephone or arrange for you to see the duty doctor if necessary.

NHS 111

The practice is a member of Scunthorpe Area GP Emergency Centre (SAGPEC).

The old out of hours and NHS Direct numbers are no longer in use and for any out of hours emergencies you must now phone the NHS 111 service. This is a new telephone service for people in Yorkshire and the Humber to call if they need medical help fast, but are not in a life-threatening situation.

In an emergency, call 999 – chest pain and/or shortness of breath constitutes an emergency.

For more information on 111 visit


The surgery has no dedicated car parking, but does have one disabled parking space. You may park in the surgery courtyard when attending for an appointment or picking up a prescription.

Public transport

The surgery is served by Holydyke Bus stop on Ferriby Road.


The surgery premises can be entered via the wheel chair ramp at the main door. There are toilets off the corridor between the reception and consulting rooms. We have an accessible toilet. All patient consulting rooms are on ground floor level.


We aim to give a friendly and professional service to all our patients. However, if you have any concerns about any aspect of our service, please let us know. Please ask to speak to our practice manager, Nicola Rock or our reception staff who will be happy to help. In the majority of cases, concerns can be resolved quite easily.

Page last reviewed: 6 March 2024